Terms and conditions of use

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund minus restocking fees and return shipping. We'll also pay the return shipping costs if the return is a result of our error.  Restocking fee is 20 percent fee of the product value.  

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges.  We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.  We will only issue a refund to the original form of payment used at the time of checkout.  To initiate a refund or exchange please contact us.

You should expect to receive your refund within two weeks of us receiving and processing your package, however, this can be delayed if your card issuer takes longer. If we receive an item damaged, opened, or otherwise not usable we will contact you to sort the return.

To initiate a return, contact us. 

All Custom orders have a no refund policy. This includes items such as custom wheels, custom headers, and other made to order items.

Shipping

We can ship worldwide including APO locations. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Note not all products listed on our website are in stock. We try to reach out immediately if there is a stock issue and confirm with you what you want to do. We offer Free Shipping to the lower 48 on anything on our site. If you are outside the Lower 48 we will reach out to you to arrange shipping.

Juggernaut Power is not responsible for any lost and/or damaged items by the carriers. Once the package has left our facility it becomes property of the purchaser. If you would like additional insurance or expedited shipping please email us immediately or contact us on messenger.

Please also note that most items on the site have free shipping. If it requires special shipping and handling, we try and put it in with the price of the item so everything is displayed up front.

Important notice on the purchase of aftermarket parts and tuning:

Because U.S., Canadian, and other international, state or provincial laws and regulations may prohibit removal or modification of components that were installed on vehicles by Ford Motor Company, Chevrolet, Nissan, and other manufacturers to meet emission requirements or to comply with motor vehicle safety regulations applicable to vehicles manufactured for use on public roads, Juggernaut wants you to know the following: 

Most of the parts and services offered in this online catalog are for off-road use or competition use only.  Use on State and Federal Highways may be a violation of the EPA Clean Air Act. The Clean Air Act can be found at http://www.epa.gov/air/caa/. This document contains in detail what are considered to be violations of the CAA and corresponding penalties for failure to obey and should be read in full before purchasing or installing this off-road or race use only product. Ensuring that all emissions, noise/sound, and speed/use related laws are followed is the responsibility of the Buyer(s). Installation and use of this product indicates that this disclaimer has been read, acknowledged, and understood fully by both the Buyer(s) and Installer(s). The Buyer(s) assume all associated risk of the purchase. 

Emissions Notice:

IT IS OUR POLICY TO NOT DISABLE ANY FEDERALLY MANDATED EMISSIONS EQUIPMENT NOR MONITORS ON ANY VEHICLE WITH A VEHICLE IDENTIFICATION NUMBER (VIN).  IT IS A FEDERAL OFFENSE FOR US TO DO SO.  

Federal and several state and provincial laws prohibit the removal, modification or rendering inoperative of any part that affects emissions or safety on motor vehicles used on public streets or highways. Juggernaut Power assumes no liability for any violations arising out of any federal, state or provincial emissions or safety requirements on motor vehicles arising out of the customer’s modifications and/or use of our products or services. It is the responsibility of the customer to determine if their modified vehicle complies with applicable laws.

Coupon Codes and MAP Policy

Coupons can only be used for intended items, Juggernaut Power has the right to refuses any sale where coupon codes are not used for the intended items. Some coupon codes will not work on items that are MAP Protected.

Your Privacy is Important to Us.

We respect your privacy. Therefore we never share or sell your personal information with any third parties. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All payment information provided to Juggernaut Power is not saved.

Not all product images are representative of the product. Stock photos are used. Please confirm based on description, item name, and part number that you are ordering the item you are needing. We are not responsible if the item received does not match the image, but does match the description.