CANCELLATION

ALL CANCELLED ORDERS MAY BE SUBJECT TO A CANCELLATION FEE ONLY IF CHARGED BY THE MANUFACTURER. WE WILL NOT DIRECTLY CHARGE YOU A CANCELLATION FEE WITH SOME EXCEPTIONS LISTED BELOW. HOWEVER, PAYPAL AND CREDIT CARDS NO LONGER ALLOW FEES TO BE REFUNDED, THEY KEEP IT FOR THEMSELVES. SO, IF YOU PAY WITH PAYPAL OR CARD AND CANCEL AN ORDER YOU WILL BE REFUNDED THE TOTAL MINUS APPLICABLE FEES. THESE ARE CONSTANTLY UPDATED BUT CARDS ARE APPROX 3%, PAYPAL 5%, AND AFFIRM 7%. IF YOUR ITEM SHIPPED AND YOU CANCEL BEFORE RECEIVING, YOU WILL BE CHARGED THE OUTBOUND AND REDIRECT FEES AS WELL AS RESTOCK IF APPLICABLE. NOTE: NON-CARB ITEMS WILL NOT SHIP TO CALIFORNIA, AND IF YOU ORDER SOMETHING FROM US AND FORCE IT THROUGH IT WILL BE CANCELLED AND FEES NOT REFUNDED. 

RETURNS POLICY

YOU MAY RETURN MOST NEW, UNOPENED ITEMS WITHIN 30 DAYS OF DELIVERY FOR A REFUND MINUS RESTOCKING FEES AND OUTBOUND/RETURN SHIPPING. WE'LL ALSO PAY THE RETURN SHIPPING COSTS IF THE RETURN IS A RESULT OF OUR ERROR.  RESTOCKING FEE IS 20 PERCENT FEE OF THE PRODUCT VALUE.  WE MAY LOWER THIS DEPENDING ON ITEM, SHIPPING COST, ETC. ABSOLUTELY NO RETURNS ON OEM FORD PARTS.

YOU MAY RETURN DAMAGED OR DEFECTIVE MERCHANDISE WITHIN 10 DAYS OF THE ORIGINAL PURCHASE DATE FOR A FULL REFUND MINUS SHIPPING CHARGES.  WE WILL ALSO BE GLAD TO EXCHANGE THE DAMAGED MERCHANDISE FOR ANYTHING ON OUR SITE OF EQUAL OR LESSER VALUE.  WE WILL ONLY ISSUE A REFUND TO THE ORIGINAL FORM OF PAYMENT USED AT THE TIME OF CHECKOUT.  TO INITIATE A REFUND OR EXCHANGE PLEASE CONTACT US.

YOU SHOULD EXPECT TO RECEIVE YOUR REFUND WITHIN TWO WEEKS OF US RECEIVING AND PROCESSING YOUR PACKAGE, HOWEVER, THIS CAN BE DELAYED IF YOUR CARD ISSUER TAKES LONGER. IF WE RECEIVE AN ITEM DAMAGED, OPENED, OR OTHERWISE NOT USABLE WE WILL CONTACT YOU TO SORT THE RETURN.

TO INITIATE A RETURN, CONTACT US OR USE THE SELF GUIDED RETURNS.

ALL CUSTOM ORDERS AND SERVICES HAVE A NO REFUND POLICY. THIS INCLUDES ITEMS SUCH AS TUNING, 3D PRINTED GOODS, LASER ENGRAVING, CUSTOM WHEELS, CUSTOM HEADERS, AND OTHER MADE TO ORDER ITEMS SUCH AS FUEL SYSTEMS.

SHIPPING

IF WE OFFER EXPEDITED SHIPPING WE WILL SET IT UP WITH THE MANUFACTURER OR SHIPPER. IF THE SHIPPER DOES NOT COMPLETE THE EXPEDITE IN A TIMELY MANNER, WE WILL PROCESS A CLAIM FOR THE COST OF THE GUARANTEED FREIGHT. IF A MANUFACTURER OR DROP SHIPPER MAKES A MISTAKE IN THEIR SHIPMENT, WE WILL WORK WITH THEM TO ADDRESS IMMEDIATELY. IF AN OVERNIGHT IS MISSING PARTS OR IS INCORRECT, THE REPLACMENT WILL ALSO BE OVERNIGHTED. BEYOND THIS WE LAY NO CLAIM TO RESPONSIBILITY FOR SHIPPING OR MANUFACTURER MISHAPS AS IT IS OUT OF OUR HANDS. WE WILL DO WHAT WE CAN TO MAKE THE ORDER WHOLE ASAP.

ARCANE FUEL SYSTEMS: CUSTOM ASSEMBLED FUEL SYSTEMS CAN NOT BE RETURNED. STANDARD CONFIGURATIONS CAN BE RETURNED UNDER THE ABOVE LISTED POLICIES. IF YOU ELECT TO CANCEL YOUR ORDER BEFORE IT HAS SHIPPED, THERE WILL BE A 20% RESTOCKING FEE.